Returns & Exchanges

At Castlevinica, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a 30-day return window for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all original garment tags and labels remain intact to qualify for a refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.